You can access and control your Voice Mail service from the Voice Mail tab of the Digital Home Phone portal. From there you can see if you have new Voice Mail, listen to messages, delete or forward to an e-mail address, and setup new Voice Mail notifications to be sent to your e-mail.
When a new message arrices, you will hear a stutter tone or/and see a flashing message indicator (on phones equipped with this indicator)
Initiate Voice Mail
- Dial *98
- Enter your temporary password - 8642
- Enter a new password
- Follow the prompts to record personal greeting
NOTE: Your password must meet the following criteria:
- Must be at least 6 digits, and no more than 15 digits.
- Cannot be your own telephone number.
- Cannot contain 4 or more repeated digits. Example:111111
- Cannot contain more than 3 sequentially ascending digits or 3 sequentially descending digits. Example: 123456 or 654321
- Cannot be repeating patterns. Example:121212
If you need Primus to reset your password, you can do this through the Digital Home Phone portal.
Access Voice Mail from your Home
- Dial *98
- Enter your password when prompted
- Follow the voice prompts
Access Voice Mail from a Phone other than your Home Phone
- Dial your Home Phone Number
- During your Voice Mail Greeting, press *
- Enter your password when prompted
- Follow the voice prompts
