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What payment options do I have?

There are several ways you can pay your monthly bill. Below is a list of options available to you.

Opt for pre-authorized payments

You can set up pre-authorized payments through Primus MyPrimus, and your invoices will be paid automatically from your chequing or credit card account. This is one way to ensure you never miss a payment.

  • Pre-authorized credit card payments will be processed 7 days from your statement date.
  • Pre-authorized chequing account payments will be processed 15 days from your statement date.

One-time payments

Credit Card

Paying with your credit card can be done by using one of the following options:


Online or telephone banking

Through online or mobile banking services, you can pay your invoices easily and in minutes. You just need to set up Primus as a ‘payee’ in your online banking profile. The payee name will appear as either Primus Telecommunications Canada or Primus Canada.

At a financial institute*

You may visit your local financial institution to make an over the counter payment. It takes 8 business days for Primus to receive and process the payment. The following institutes accept over the counter payments:

  • Bank of Montreal
  • Bank of Nova Scotia
  • Canadian Imperial Bank of Commerce
  • National Bank of Canada
  • Royal Bank of Canada
  • TD Canada Trust

*Please check with your local branch if the financial institute is not listed above.

By mail

Send cheques payable to "Primus, a division of Bell Canada", via postal delivery to:

P.O. Box 4662 Station A
Toronto, Ontario
M5W 5H4