What payment options do I have?
There are several ways you can pay your monthly bill. Below is a list of options available to you.
Opt for pre-authorized payments
You can set up pre-authorized payments through Primus MyPrimus, and your invoices will be paid automatically from your chequing or credit card account. This is one way to ensure you never miss a payment.
- Pre-authorized credit card payments will be processed 7 days from your statement date.
- Pre-authorized chequing account payments will be processed 15 days from your statement date.
One-time payments
Credit Card
Paying with your credit card can be done by using one of the following options:
- Make a credit card payment on your account using MyPrimus.
- Contact us to speak to a live person and make a payment.
Online or telephone banking
Through online or mobile banking services, you can pay your invoices easily and in minutes. You just need to set up Primus as a ‘payee’ in your online banking profile. The payee name will appear as either Primus Telecommunications Canada or Primus Canada.
At a financial institute*
You may visit your local financial institution to make an over the counter payment. It takes 8 business days for Primus to receive and process the payment. The following institutes accept over the counter payments:
- Bank of Montreal
- Bank of Nova Scotia
- Canadian Imperial Bank of Commerce
- National Bank of Canada
- Royal Bank of Canada
- TD Canada Trust
*Please check with your local branch if the financial institute is not listed above.
By mail
Send cheques payable to "Primus, a division of Bell Canada", via postal delivery to:
P.O. Box 4662 Station A
Toronto, Ontario
M5W 5H4