--- title: Primus eMail setup - Windows 11 mail description: Email Setup - Windows 10 Mail --- You are no longer on Costco's site and are subject to the privacy policy of the company hosting this site. [Review the privacy policy.](https://www.primus.ca/index.php/cost_ont_en/privacy-policy) [Skip to content](https://support.primus.ca/primus-email-setup-windows-11-mail#main-content) - [English](https://support.primus.ca/primus-email-setup-windows-11-mail) - [Français](https://support.primus.ca/fr/primus-email-setup-windows-11-mail) English Show submenu for translations [![Primus logo](https://support.primus.ca/hs-fs/hubfs/logo-primus.jpg?width=186&height=62&name=logo-primus.jpg)](https://www.primus.ca) Open main navigation Close main navigation - - [English](https://support.primus.ca/primus-email-setup-windows-11-mail) - [Français](https://support.primus.ca/fr/primus-email-setup-windows-11-mail) English Show submenu for translations - [Contact Us](https://www.primus.ca/index.php/nb_en/contact-us?unit=home) [Contact Us](https://www.primus.ca/index.php/nb_en/contact-us?unit=home) How can we help you? - There are no suggestions because the search field is empty. 1. [Primus](https://support.primus.ca/?hsLang=en) 2. [Internet](https://support.primus.ca/internet?hsLang=en) 3. [Email](https://support.primus.ca/internet?hsLang=en#email) # Primus eMail setup - Windows 11 mail ### Before you start: Please ensure that you have the following: - Your Primus email address - Your Primus email password - A computer with Windows 11 installed - Functional Internet access - Please note that if attempting to use these instructions when connecting to the internet via another Internet Service Provider may not work. - We recommend using the Primus Webmail access when connected to the Internet via another Internet Service Provider. ### Step-By-Step: 1. Open Mail 2. Click on **Settings** ( ![Gear\_box](https://support.primus.ca/hs-fs/hubfs/Gear_box.png?width=24&height=24&name=Gear_box.png) ) 3. Click on **Add account** [![Email\_AddAccount\_3\_E](https://support.primus.ca/hs-fs/hubfs/Primus%20Support%20Site%20Migration/Primus%20Images%20English/Email_AddAccount_3_E.png?width=205&height=50&name=Email_AddAccount_3_E.png)](https://support.primus.ca/hubfs/Primus%20Support%20Site%20Migration/Primus%20Images%20English/Email_AddAccount_3_E.png?hsLang=en) 4. Type in your email in the **suggested account** field.  Click on **Continue**. [![Email\_AddAccount\_4\_E](https://support.primus.ca/hs-fs/hubfs/Primus%20Support%20Site%20Migration/Primus%20Images%20English/Email_AddAccount_4_E.png?width=396&height=449&name=Email_AddAccount_4_E.png)](https://support.primus.ca/hubfs/Primus%20Support%20Site%20Migration/Primus%20Images%20English/Email_AddAccount_4_E.png?hsLang=en) 5. Type in your password in the **password** field.  Click on **Continue** ![Email\_AddAccount\_5\_E](https://support.primus.ca/hs-fs/hubfs/Primus%20Support%20Site%20Migration/Primus%20Images%20English/Email_AddAccount_5_E.png?width=399&height=461&name=Email_AddAccount_5_E.png) 6. Click on **Continue**. This step might take a minute or two. [![Email\_AddAccount\_6\_E](https://support.primus.ca/hs-fs/hubfs/Primus%20Support%20Site%20Migration/Primus%20Images%20English/Email_AddAccount_6_E.png?width=402&height=468&name=Email_AddAccount_6_E.png)](https://support.primus.ca/hubfs/Primus%20Support%20Site%20Migration/Primus%20Images%20English/Email_AddAccount_6_E.png?hsLang=en) 7. 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